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General
Q: What is u2U-niverse?
Q: I'd like to gift a u2U-niverse membership to someone else. How do I do that?
Q: Is access to all areas of u2U-niverse website included in my membership?
Q: Where do I get information about u2U training courses and products?
Account Administration
Q: How do I change my name or email address?
Q: How do I change my credit card or address information?
Q: I previously signed up but never received my login information and/or I have not been receiving emails from u2U-niverse.
Q:
I previously signed up, received my login information but have never
been able to log in. I've been billed for months and I couldn't log
in. Can I get a refund or credit for those months?
Q: Will I be charged the same every month for my membership to u2U-niverse?
Q: What is the best way to cancel my account?
Q: I canceled my membership but would like to get started again. What do I do?
Q: What is u2U-niverse's Refund Policy?
Q: How can I change or add a method of payment for my membership?
Technical Support
Q: I'm having trouble navigating the u2U-niverse website. Can someone show me how to use it?
Q: What kind of equipment do I need to access the site?
Q: Is there a specific browser I should use to access the site?
Q: How did you get my information?
Q: How should I contact customer service to share my experience with a presentation on the site?
Ask the Experts
Q: How do I ask a question of the Experts?
Q: How do I know when my question has been answered?
................................................................................................................................................................................................................................................................................................
General
Q: What is u2U-niverse?
Q: I'd like to gift a u2U-niverse membership to someone else. How do I do that?
Q: Is access to all areas of u2U-niverse website included in my membership?
Q: Where do I get information about u2U training courses and products?
Account Administration
Q: How do I change my name or email address?
Q: How do I change my credit card or address information?
Q: I previously signed up but never received my login information and/or I have not been receiving emails from u2U-niverse.
Q: I previously signed up, received my login information but have never been able to log in. I've been billed for months and I couldn't log in. Can I get a refund or credit for those months?
Q: Will I be charged the same every month for my membership to u2U-niverse?
Q: What is the best way to cancel my account?
Q: I canceled my membership but would like to get started again. What do I do?
Q: What is u2U-niverse's Refund Policy?
Q: How can I change or add a method of payment for my membership?
Technical Support
Q: I'm having trouble navigating the u2U-niverse website. Can someone show me how to use it?
Q: What kind of equipment do I need to access the site?
Q: Is there a specific browser I should use to access the site?
Q: How did you get my information?
Q: How should I contact customer service to share my experience with a presentation on the site?
Ask the Experts
Q: How do I ask a question of the Experts?
Q: How do I know when my question has been answered?
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